Shipping Policy

What would be the estimated delivery time?

• The Order will be shipped within 7 business days, post order confirmation. Delivery may take between 9-15 days, depending on the pincode. 

• The Dispatch may take a little longer, if the ordered items are not in stock or quantity of order is large. 

• If any products are unavailable since we are present in multiple online platforms, we would be refunding the amount back in full against the specific item.

Domestic delivery

• Shipping Charges for each product is mentioned during Checkout

• The delivery will be taken care of by the Indian standard courier agencies and companies.

International delivery

• We are currently not shipping outside India. 

• For international orders, please connect with us via email, WhatsApp or call and we shall discuss and agree the shipping charges separately.

• Duties & Taxes for international orders will not be included in your order 

• Most countries charge duties on imported items which are levied at the time of port entry, and they vary based on the destination country and the products imported.

• Customers to pay the applicable duties and taxes directly to the shipping agency at the time of order delivery.

Return Policy 

• Replacement within 10 days of delivery can be claimed in case of damaged or missing products only.

• Kindly record an unboxing video to make any claims for damaged or missing products. Without the unboxing video, you cannot claim a replacement.

• Product should be returned unused, in their original packaging along with the price tags, labels, packing, barcodes and invoice copy. If any product is returned without these essentials, the product shall not be accepted for exchange/return.

• Products under promotions/sale/discounts will not be accepted for exchange

• Home products (bedcover, bedsheet, quilt, and table linen) will not be exchanged or returned.

• Minor variations in surface texture, printing & dying are unique design characteristics and will not be considered flaws or manufacturing defects

• In case of exchange (other than damage & defects while receiving the parcel) logistics cost of return to be borne by the customer.

• Paper & Stationery product would not be exchanged or returned. 

• Goods sold online will not be exchanged or returned on retail counters.

• We don’t have any Refund Policy. If you don’t find any product to exchange at that moment then we will raise you a credit note which can be redeemed within a year of your purchase.

• For any other assistance please write to us at care@houseofadah.com

• No Cancellations

• We shall not be entertaining any request of Cancellations